Category Archives: Work Life

Lessons Learned From a Frog: How an Amphibian Improved My Life

A green frog getting ready to jump

Once upon a time there were four frogs. They went for a little hop around town. There was a big hole in front of them, but, unfortunately, they didn’t see it until it was too late. All four of the frogs fell into the hole! Immediately after fallin into the hole, the frogs started jumping trying to get out. After a while, two of the frogs got tired and gave up. The other two frogs continued to jump, trying to get out of the hole. After many hours, the third frog also gave up. Only one frog continued to try and jump out of the hole. The other frogs cheered him on for a while, but when jumping out of the hole seemed impossible, they started to call him names. Hours passed and the little frog continued jumping, trying to get out of the hole. The other frogs continued to ridicule him, calling him all kinds of bad names, and saying, “Just give up!  It’s not going to happen!  You are wasting your time.” But the little frog continued to jump. And as he continued to jump, his little legs got stronger and stronger. His jumps became higher and higher, until one day he jumped right out of that hole. Oh, it was something to behold! Well, when he got out of the hole of course there were other frogs up top, waiting to find out how he got out of such a deep hole. The other frogs were bombarding him with questions, but the little frog never said a word. The little frog began to leave.  The other frogs went calling after him, but he did not turn around. They soon discovered that the frog was deaf. He never heard a word that they were saying and neither did he hear the other frogs ridiculing him and telling him that it was impossible for him to jump out of the hole. His deafness became his strength; it was the reason he got out of the hole. 

This story of the frog was adapted from a folk tale and shared with me by a former co-worker when I worked at the Center for the Visually Impaired. Occasionally, I go back and read this story to gather encouragement, strength and inspiration. Lately there has been so much negative and stressful stuff going on that I pulled it out of my files yet again. But this time I wanted to share with you along with a couple of valuable lessons I have learned.

Lesson in Perseverance

The frog taught me about pushing through and persevering. When he realized his predicament, he never stopped trying to improve his situation and get out of it. He kept jumping and jumping. Right now, a lot of us, including myself are dealing with COVID-19 fatigue. This virus has got us down and singing the blues in major ways.  But we have got to keep wearing our mask, washing our hands, practicing social distancing and push on.

Additionally, I am dealing with political exhaustion. I will be voting yet again in January for the Georgia U.S. Senate seat. The number of phone calls, text messages, TV ads, and mailbox flyers has got my head spinning. I understand the importance of this runoff election and how critical it is but boy am I tired! Then on top of that the political bickering and fighting over the recent presidential election results has been a bit too much for me personally

Lesson in Doing What You Do

The frog did what he always did. Frogs jump and hop around. That is what God created and designed them to do. The difference is that he did more of it and didn’t stop. For me I realize that to succeed in my goals, I need to continue to do what I do. God has given me talents and skills that are specific to me.  I don’t need to sit around thinking and pondering about it.  I don’t need to look at other people. Just do what I need to do and things will happen for me. Just like the frog, when he kept jumping his legs got stronger making it easier and better for him to ultimately get out of that hole.

Lesson in Turning Off the Noise and Distractions

The frog didn’t pay attention to the negativity around him. He was laser focus on his goal which was to get out of that hole. Even when he got out, he stayed fixated and didn’t even stop to conversate about it with other frogs but kept moving on. He didn’t get distracted and caught up in the chatter and noise. There is so much around to sidetrack me from my purpose. It can be easy to get off track and lose sight of the end game. But I have to remind myself don’t get caught up in the noise, drama, craziness and disruptions in the world.

So, after reading about the frog. what powerful lessons did you learn? Or did this story just reinforce what you already knew that you needed to do? How can a little frog help you to have a better life?

Blindness and Disability are Popular Themes for October

The fall is my favorite season and time of the year. The weather is cooler. The autumn colors of brown, orange, golden yellow, dark red and green are on display. October is the month when all of this jumps off. But one other thing I recently noticed is the number of blind and disabled observations happening at this time too. Not sure why this is the case but I couldn’t let another day go by without pointing them out. Or at least the ones I know about.

A Black male patient is sitting in a chair, facing his white doctor who is doing an exam/refraction with a phoropter.
Image courtesy of the National Eye Institute, National Institutes of Health

1.  World Sight Day is held on the second Thursday of October every year and aims to focus global attention on vision impairment and blindness. There is a different theme every year, with many of those who mark the Day taking the opportunity to both celebrate achievements to date and advocate for increasing attention towards eye care.  According to the World Health Organization 1 billion people around the world have a preventable vision impairment or one that has yet to be addressed.  Reduced or absent eyesight can have major and long-lasting effects on all aspects of life, including daily personal activities, interacting with the community, school and work opportunities and the ability to access public services.

2.  White Cane Safety Day is observed nationally on October 15th. It was a law passed to protect white cane pedestrians by giving them the right of way and recognizing that the white cane was a symbol of blindness. President Lyndon Johnson signed it into law in 1964.

3.  Blind Americans Equality Day. In 2011, White Cane Safety Day was also named Blind Americans Equality Day by President Barack Obama. The mission is to celebrate the continuing achievements of blind and visually impaired Americans and reaffirm the commitment to advancing their complete social and economic integration.

Two White Blind Teens Holding canes and Sign Saying Celebrate White Cane Safety Day

4.  Meet the Blind Month is hosted by the National Federation of the Blind every October. Throughout the month, members conduct a variety of outreach activities in their local communities. Many of these activities focus on White Cane Awareness Day, lived experiences with problem solving, self-confidence and intersectionality.

5.  National Disability Employment Awareness Month acknowledges the ingenuity people with disabilities bring to America’s workplaces. Each October NDEAM celebrates America’s workers with disabilities and reminds employers of the importance of inclusive hiring practices. In 1945, Congress declared the first week of October “National Employ the Physically Handicapped Week.” In 1962, the word “physically” was dropped to include individuals with all types of disabilities. Congress expanded the week to a month in 1988, and changed the commemoration to National Disability Employment Awareness Month.

6.  Blind Awareness Month  was created by The Little Rock Foundation in Voorhees, New Jersey to promote improving blind and visually impaired children’s lives. The goal is to educate the public about good eye health, and treatment of eye disorders.  Inspire people with stories of the blind and their accomplishments. Advocate for research, resources and laws that benefit the blind community.

After doing my research I would dare to say that October is the month of the blind. I would encourage you to take some time and learn more, volunteer or donate to an organization serving the blind community.

Its a White Cane Not a Stick

The white cane has enabled me to travel safely and confidently by detecting stairs, sidewalk curbs, doorways and obstacles. It gives me the added security and protection I need so that I don’t stumble, fall or run into things. It identifies me as a person with a vision impairment. When people see my cane, they have a better understanding of my situation and can respond accordingly.  Or at least I think they should. I have found that people want to refer to my cane as a stick. I get responses like, “Where is your stick, Empish?”, “My relative who is blind uses one of those sticks too.”  Or my favorite is, “Where can I get one of those sticks?” My emotions range from frustration, annoyance to amusement.

So, why is my mobility aid a cane and not a stick? Have you ever wondered why the white cane is white and not some other color?  Who made the decision for the color white in the first place?  When did the blind start using white canes anyway? Well, since today is National White Cane Safety Day I thought it would be fitting to do a little digging into the history and the safety law around traveling with it.

Little Black Girl Wearing Braids and Walking with White Cane

Prior to the use of the official white cane people who were blind and/or visually impaired used staffs, sticks and canes as instruments in their modes of travel.  These tools were use more to alert the blind person to obstacles in their path rather than for noting their blindness.  It was not until the 20th century that the “cane” was used for identification purposes.  During the times of the two World Wars canes began to be used by people with vision loss; first starting in Europe and then branching out into the United States. According to the American Council for the Blind, James Biggs of Bristol claimed to have invented the white cane in 1921. After an accident claimed his sight, the artist had to readjust to his environment.  Worried by the increased motor vehicle traffic around his home, Biggs decided to paint his walking stick white to make himself more visible to motorists

The White Cane Becomes White

It was not until ten years later the white cane established its presence in society. A national white stick movement for people in France was launched. The campaign was duplicated in England and was sponsored by Rotary clubs throughout the United Kingdom. Yet, in the United States it was the Lion’s Clubs International that helped introduced the white cane to the blind community. In 1930, a Lion’s Club member watched as a blind man attempted to cross a busy street using a black cane. Realizing that the black cane was barely visible to motorists, the Lion’s Club decided to paint the cane white to increase its visibility. In 1931, the Lion’s Club International began a national program promoting the use of white canes for persons who were blind.H-

A Tool for Mobility

Empish Holding White Cane at Street Intersection

Up to this time, blind people were using their white canes primarily as symbols of blindness not as a mobility aid. But when the blind veterans of World War II returned, the form and the use of the white cane changed. This was an attempt to get veterans active and involved in society again. Doctor Richard Hoover developed the “long cane” or “Hoover” method of cane travel. These white canes were designed to be used as mobility aids and returned the cane to its original role as a tool for mobility, while maintaining   the symbolism of blindness. This also ushered in the concept of orientation and mobility training; where a person with vision loss learned about their surroundings and how to travel safely and confidently.

Today, the white cane is a visible identifier that the person has some form of visual impairment.  Much like the wheelchair symbolizes a mobility impairment. People with vision loss travel with their white canes directly in front of their body so that others can see it clearly. This is especially critical when approaching a street intersection. To a motorist driving down the street or hovering at a street light; the white cane stands out because of its color and the red strips help deflect a vehicle’s headlights.

White Cane Safety Day Passes

Two White Blind Teens Holding canes and Sign Saying Celebrate White Cane Safety Day

The white cane began to move into the political scene and state legislation began to pass. The first two states to past safety ordnances were Illinois and Michigan. The ordnances protected white cane pedestrians by giving them the right of way and recognizing that the white cane was a symbol of blindness. In the early 1960’s, several state organizations and rehabilitation agencies serving the blind and visually impaired encouraged Congress to proclaim October 15th of each year to be White Cane Safety Day in all fifty states. This event marked an exciting moment in the long campaign to gain state and national recognition for the white cane. National White Cane Day was signed into law by President Lyndon Johnson in 1964. Its designated October 15th as National White Cane Safety Day. Georgia went a step further and created a state law and protection for those pedestrians that use a white cane.

What the Law States

Here is a summary of the law:

1. Only people who are blind or visually impaired should travel with a white cane.

2. When a motorist comes in contact with a person traveling with a white cane at an intersection that driver should come to an immediate stop to avoid injury or harm to the white cane traveler.

3. Any person who is in violation of the above will be guilty of a misdemeanor.

Now you have learned some history on the white cane. Why it is no longer called a stick. You now know why the white cane is white, do you think that motorists stop for it? Do you think that people see the white cane as a mobility aid and symbol of visual impairment?  For those using a white cane, do you have to explain its usage a lot or barely at all? What things do you think can be done to make people more aware? Share your comments.

I’ve Become My Own Tech Support When Working From Home

Empish Sitting in Front of Laptop Wearing Headset with Microphone

Although I got a degree in journalism sometimes, I wish I had also gotten one in computer and informational science because I have had to become my own tech support over the years. This is partly due to my disability and using a screen reader on my computer. I have had to learn not only how it works but how it relates to the software and hardware that I use it on. I have had to learn how important it is to keep everything current and updated because that affects how smoothly things work. I have also had to learn how to troubleshoot because technology is not perfect and things happen. Initially there were few people I could reach out to for assistance. When I would call tech support and say I was blind and used a screen reader, I would get this sense of their eyes glazing over and there would be silence on the phone or sometimes it would go dead. People just didn’t know how to assist a blind person with computer problems. But today things have changed and I have a lot more tools available for me.

Staying Current with My Technology

The first thing I have learned about being my own tech support is keeping my hardware and software current and up-to-date. This can be challenging because of the cost. Yet I try and work into my budget and write it off my taxes as a work expense. When working from home it is essential for me to keep my computer, printer, smartphone and other devices running  flawlessly. When they are not it impacts my earning potential. Recently I had to purchase anew headset and computer monitor with a webcam for Zoom videoconferencing. I am doing a lot more meetings, webinars and conferences this way and needed to upgrade my equipment. Also, I purchased a mechanical keyboard with spring-type keys. This particular keyboard is a better fit for writers and heavy keyboard users.

I am not a tech geek but I do try and keep up with industry news by accessing Technology blogs, newsletters and podcasts.  This information is from a consumer angle and helps me learn about market and industry trends and available software training. For example, I have an iPhone and iOS 14 launched recently so I am downloading that and learning about all the new features through the AppleVIS podcast.

Empish using iPhone

Before Calling Tech Support

Before calling tech support I do some troubleshooting. I check that all wires, cords and plugs are securely in place. If it is software, I will check for the latest update. Sometimes doing a quick update to the latest version can solve a glitch. Other things I do are to reboot my computer and/or shutdown the running program. If it is my smartphone, I have occasionally turned it off to refresh it.

Using an app called Be My Eyes is a key strategy when being my own tech support. Through this app I can call up a sighted volunteer for free who accesses my camera and mike. I have them look at my computer monitor when my screen reader is not speaking and I need to figure out what is happening on the screen. Or when I am working on a quirky website that might not be accessible. They have really come in handy when replacing ink and paper in my printer. My printer has several color cartridges and they have helped me to decipher the colors and place them in the proper location.

Calling Tech Support

Now, when I call tech support, I know the type of operating system, version of software and assistive technology I am using. These three pieces of info are critical when trying to troubleshoot a problem. I usually lead the conversation this way and then move into my problem or question. I let tech support know what troubleshooting techniques I have already tried and if they worked or not. I call tech support on my landline phone and put them on speaker. This way I am hands free and they can listen to my screen reader keeping both hands on the keyboard. Depending on the situation, I will give tech support remote access to my computer. We can work on the problem together and they can see more clearly the issue and solve it quickly. The companies I call have disability customer service departments or have become more familiar with interacting with disabled customers. So, when I call with challenges, I have a much better response in getting the help I want. No more eyes glazed over or dial tones!

If worse comes to worse and all my methods don’t cure my computer blues, I do have a professional tech support person available. I learned years ago to build relationships with people who work in the industry. So, I have a tech guy that makes home visits and will come and work on major issues. He has helped me install a whole new computer system, set up my printer and assisted when my computer crashed.

Combining all of these things have helped me to be successful at being my own tech support. As a person who works from home problem solving and troubleshooting are skills sets, I have had to acquire to move my career  and life forward. So, if you are working from home how do you do tech support? What ways do you troubleshoot computer issues when they come up?

Hadley Provides 100 Years of Remote Learning to the Blind Community

Empish Reading Braille

For a century the Hadley Institute for the Blind and Visually Impaired has provided remote learning to the blind community. This is an enormous accomplishment. Even more so in the midst of COVID-19 where distant learning, sheltering in place, social distancing and remote access are becoming the new normal. According to their website, the mission of Hadley is to create personalized learning opportunities that empower adults with vision loss or blindness to thrive at home, at work and in their communities. Well, I can attest to Hadley’s mission because I have personally benefited from their instruction. I am going to share my experience, but first let me give a little history on the organization because again 100 years is a long time to be in existence and knowing the back story is important.

History of the Hadley Institute

William Hadley, a former school teacher, lost his sight at 55 and loved reading. He wanted to learn braille but was frustrated with finding a teacher so he taught himself. Along with an ophthalmologist and neighbor, Hadley found a way to share his love of learning with others who had lost their vision too. So, in 1920, the Hadley Correspondence School and the “braille by mail” curriculum launched.  The very first student, a woman in Kansas, had also lost her sight later in life and wanted to continue reading. She mailed her lessons to Hadley, and he corrected and returned them along with encouraging notes. This was the beginning of the close instructor-learner relationship that is a trademark of Hadley learning today.

Ways I’ve Benefited from Hadley’s Instruction

I too was one of those who lost vision as an adult. I learned braille previously at a vision rehabilitation center but realized too late that I didn’t have a good solid game plan on how to implement it beyond the alphabetic code. I learned braille because that is what I was supposed to do and I saw some immediate benefits such as labels for my Music CDs, spices for cooking and metal labels for my clothing. I was not thinking about reading braille books or magazines. Outside of that braille was just a vague thought in the back of my mind. As a result, my reading and writing skills stayed on a rudimentary level; much like a kindergartner at school. So I contacted Hadley to take a braille course and began my journey back to braille. Unfortunately, life got in the way and I didn’t finish my course however I accessed other learning tools from Hadley.  The next course I took was on LinkedIn where I went through the modules online to complete my profile and then connected with my instructor. Once we connected, my instructor gave constructive criticism on my LinkedIn profile that was helpful. Another Hadley course was on the keyboard. Over the years my typing and keyboard skills had gotten slack and sloppy. I was making several key punch errors. This course helped me get reacquainted with the home row and other important keys, practice proper posture and slow down my typing for accuracy.

I love a good informative and entertaining podcast. Hadley offers Tech It Out is an hour long, monthly call-in discussion group; but I listen to it afterward as a podcast. There I have learned about all kinds of technology for home, work and entertainment. The very first one I attended we discussed grocery shopping and food delivery apps.  So many people joined in the conversation and that was long before the pandemic! Other podcast topics have been on accessible small kitchen appliances, using tablets, watching audio described movies and learning about streaming services. Their most recent topic is accessing tech support for your devices.

All of the remote learning I gained from Hadley was at no cost, at my own pace and from the comfort of my home. They are a non-profit organization and receive donations to provide these services. I applaud Hadley for the work they have done and have no doubt they will continue to be successful in educating the blind for many more years to come.

Empish Working in Home Office

Working and Writing in the Disability Non-Profit World

If someone told me in college while pursuing a journalism degree that 6 months after graduation, I would be visually impaired and later have a career in the disability non-profit world I would have said they were crazy. But that is exactly what happened! During that time, I was laser focused and incredibly ambitious; obtaining a public relations internship each semester. I was determined to work in Corporate America, make lots of money, own a home and a fancy car. However only one of those things happened! I got the home but the rest went out the window. Obviously, God had other plans for my life. I ended up working and writing in the disability non-profit world as a direct result of my disability.  It has been about 20 years and I have no regrets. So, why am I sharing all of this? Well, today is National Nonprofit Day.  This day recognizes the goals and positive impacts nonprofits have on communities and the world. Through nonprofits, awareness, research, and aid reach the people who need it most.

Working at Disabled Non-Profits

This above statement holds true because after losing my vision I needed to understand how to advocate for myself as a disabled person. My career plans for Corporate America didn’t pan out. Plus, I wanted to find a way to use the well-earned journalism degree I had just recently obtained. So, for 7 years I worked at disABILITY LINK, an independent living center that focused on advocacy, peer support and self-determination for people with disabilities. There I learned about ways to speak for myself, advocate for others and the self-confidence to start writing.  My next job was at the vision rehab center that provided the training I needed to be more independent as a blind person. At the Center for the Visually Impaired I worked as their public education and outreach person. I gave speeches, conducted tours, managed volunteer speakers, wrote for the community bulletin and started their blog, SightSeeing. Also, I was side hustling working for two other nonprofits. At Disability Resource Group I was contracted to do public education and community outreach on their breast cancer project. I reached out to disabled women encouraging them to get annual mammograms and supporting them in self-advocacy.

Writing at Disabled Non-Profits

The other nonprofit was Blind Skills, Inc who published Dialogue Magazine. For 17 years I wrote a career column where I interviewed blind and visually impaired people about the types of jobs and careers they pursued. Over the years I met chefs, small business owners, travel agents, property owners, musicians, artists, app developers, school teachers and more. Using my blogging experience and interest in web coding landed me a contract position with VisionAware where I coded and edited blog posts from our visually impaired peer group. Today, I  work from home  as a freelance writer. I have a contract assignment with Outlook Business Solutions, another agency that focuses on helping those with vision loss. There I write and edit blog posts and have written stories for their annual report.

Volunteering at Disabled Non-Profits

Empish with Guest Roderick Parker at GaRRS Studio

While working and writing at nonprofits I developed a sincere passion for the nonprofit world and the mission they have to help those in need. I used my journalism skills in a new meaningful way through a volunteer opportunity at the Georgia Radio Reading Service. Instead of writing I was on the radio in the broadcast world. I hosted and produced a show called Eye on Blindness for about 3 years. I interviewed guest in the blind community on a variety of topics. I no longer volunteer at the radio station but write Occasional blog post for VisionAware and recently wrote a post for one of my favorite libraries and another non-profit, Bookshare about the ADA.

Who would have ever known this would be the direction my life and career would take me? But I have embraced it and am grateful for this wonderful journey; that is still not over. I encourage you to learn about non-profits, support them either as a volunteer or by monetary donation. We need them in our community, society and the world.

Empish Using an iPhone

AppleVis is My Go-To Resource for the iPhone

I have been an iPhone user for the past 6 years. And to tell you the truth, I came into it kicking and screaming! Back in the day I used either an accessible cell phone specifically for the blind or an old fashion flip phone. Remember those? I had always known about iPhones and how great  and accessible they were but was uninterested. I had no use for the fancy bells and whistles which are the norm today like downloading books, reading financial info, listening to music or playing video games. I just wanted to make a simple phone call and hang up. I finally bit the apple when Uber and Lyft came to town and I was desperate for alternative transportation. That sold the deal for me!

Today, I use my iPhone for a myriad of tasks that are too numerous to list in this blog post. this transformation was a slow but steady process and I got lots of help from friends that used an iPhone. However, when they were not available, I sought assistance from AppleVis, which recently celebrated a ten year anniversary launching a redesign and upgrade. According to their website, appleVis is a community powered website for blind and low-vision users of Apple’s range of Mac computers, the iPhone, iPad, iPod touch, Apple Watch, and Apple TV. AppleVis has been my go to resource for their app directory, podcast and monthly newsletter.

Empish Holding Flip Phone

1.  App Directory-The app directory was my first interaction with AppleVis. This section of the website gives suggestions of accessible apps that work well with Apple products. You can search by name or category. When you search for the app there is a nice review that gives its functionality, its accessibility, price, developer info, etc. This section is helpful when trying to figure out not only whether I want to spend the money but also my time and energy because the work has already been done. Reading the info in the directory has helped me to make better overall decisions about app purchases.

2.  AppleVis Podcast-This is the place where I interact with AppleVis the most. I am a podcast lover! Every day I am listening to some kind of podcast and AppleVis is on the list. Usually they have great ones on how to do a particular function on my iPhone. For example, I have learned how to check my battery health, how to delete Siri history, how to send robocalls to voice mail, and change phone contact labels. All of these tasks and more help me use my phone better and have given me confidence in using this technology.

3.  Monthly Newsletter-I enjoy reading because it is chalked full of information. Additionally, The format and layout make it easy to navigate with my screen reader. I can move from section to section with little problem. I also like the app update section for the latest news. I can check this section for apps that I personally use to see if updates or bug fixes have been made. This section lists new apps to checkout too.

I appreciate the team at AppleVis for all the work and effort they have put into this resource for the blind community. They have lived up to their mission of encouraging, supporting and exploring ways Apple products can offer opportunities to the visually impaired for personal enrichment, independence and empowerment.

ADA 30th Anniversary Logo

Four Reasons I’m Thankful for the ADA

ADA 30th Anniversary Logo

July 26th will mark the 30th anniversary of the Americans with Disabilities Act (ADA). It was in 1990 when I was a freshman in college that Former President George H. W. Bush signed this powerful piece of civil rights legislation into law. On that day, with  disability advocates and policy makers present, the door was  opened wider to more opportunities and access. People with disabilities have struggled with full inclusion into mainstream society for many years and the ADA was passed to help remedy this problem. The ADA has four principals: equality of opportunity, full participation in society, independent living and economic self-sufficiency for individuals with disabilities. Additionally, there are five titles:  employment, transportation, state and local government, public accommodations and telecommunications. I lost my vision many years after the ADA was passed so didn’t know much about this law or feel its full impact. It wasn’t until the late-90s when I was dealing with employment and transportation that I began to completely understand its authority and be grateful for its existence.

First Reason is Employment

When I went blind, I was young and entering the workforce. My employer was familiar with the ADA and provided work accommodations. I was given magnification devices, low vision aids and later when my vision worsen screen reading software for my computer. Since that time at every job I have received the necessary work accommodations. using these tools have not only helped me to work, but continue working, boost my self-esteem and enhance my quality of life.

Second Reason is Voting

Empish at Paper Voting Machine Demo

I have been voting since I was eligible, but when I went blind the process changed. Thanks to the ADA I can now vote with accommodations. State and local governments must provide assistance to a blind person whether it is to offer an absentee ballot, read voting information and/or have an accessible voting machine. I have shared about my recent challenges voting in Georgia’s primary elections but it is because of the ADA that I can speak up and advocate for myself.

Third Reason is Website Accessibility

Since I work from home and use the internet constantly, I interact with inaccessible websites daily. Graphics with no alt text, edit boxes that don’t work, check boxes that don’t check and on and on. I also struggle with inaccessible mobile apps on my iPhone. But the ADA says that websites must be made accessible to people with visual impairments. Some folks say that the ADA does not specifically address the internet and was written prior its creation but the world wide web is considered a public accommodation and is covered by this law. A recent lawsuit against Domino’s Pizza demonstrates this point.

Fourth Reason is Entertainment

Empish wearing audio description headset at movie theater

One of my favorite forms of entertainment is watching a movie. A fast-pace action, suspense thriller, a funny comedy, a classic animation, a gory horror or a sappy romcom—I love them all! But the funny thing is that I didn’t really get into movies until I went blind and couldn’t see the screen! Go figure?! Then I really, really didn’t get into movies until audio description became readily available. The ADA requires that movie theaters provide audio description to blind and visually impaired people so now I can watch the latest blockbuster.

If you are a person with a disability or know someone who is what ways are you thankful for the ADA? There are a lot of things we still have to work on when it comes to equal access and full inclusion. As I shared before, I still struggle daily with website accessibility and mobile apps. I also have challenges with attitudinal barriers because of the intersectionality of my disability, race and gender that I contend with often. However I celebrate the numerous achievements we have made in these past 30 years and look forward to more success.

iPhone Displaying Screen with Unfamiliar Number

Thank the coronavirus for a Drop in Robocalls

I never realized the magnitude of robocalls I got until I started working from home a couple of years ago. I would be sitting in my home office and the landline phone would ring constantly during the day announcing area codes I had never heard of. Even late in the evening and early on weekend mornings I would get these harassing robocalls. I would listen to my talking caller ID  announce strange and unfamiliar numbers. Or my answering machine would leave messages about credit card offers, vacation packages for sale, computer viruses, or my personal favorite the IRS and Social Security needs me to contact them immediately.

At first not understanding how scammy the whole process worked, I would pick up the phone and tell the person to stop calling and take my name and number off their call list.  When that didn’t work, I would press the number that offered a don’t call back option. I later learned that doing those things just made them call you more. The goal of robocalls was to find live numbers of real human beings. By engaging or pressing an option to don’t call me I was signaling that me and my number were real further increasing the opportunity for more calls and more harassment. Now I have stopped doing that but of course, like most people the calls still continued but not at the high volume as before.

I have noticed lately an even deeper decrease in volume of calls. And I can thank the coronavirus. According to YouMail, a technology company that tracks robocalls, during the month of March  there was a drop in calls with 4.1 billion compared to February’s number of 4.8 billion calls. Robocalls typically come from overseas call centers and they have had to close down due to the virus. A lot of these centers lack the infrastructure to protect their workers and practice social distancing. But like here in America, those companies will figure out work from home strategies and we might see an uptick in robocalls again.  If and when the onslaught resumes the calls will center around coronavirus scams and debt collection as millions of Americans are out of work and unable to pay their bills.

The government has been paying attention and making stronger efforts to put things in place to combat the robocall problem. The TRACED  Act was passed last year  allowing people to identify calls to avoid  answering them. Also, in March the FCC said it was abandoning plans for US telecom companies to voluntarily implement methods for reducing robocalls and making it mandatory. They are giving the industry until June 30, 2021, to roll out “Shaken/Stir,” a system that allows companies to verify that a call is from who it says it’s from. This addresses the problem of “spoofing,” which is when a call appears to be legitimate when it isn’t.

The FCC also created a dedicated website  with consumer warnings and safety tips around the coronavirus including info on robocall scams.

I know that these efforts will not completely rid all robocalls but I think it is a step in the right direction. I also know that responding to callers whose numbers you recognize is a good best practice. I am not sure if we will ever be fully rid of robocalls but I do appreciate the fact that my time at home during this pandemic has been a much quieter one.

Empish Working in Home Office

Working from Home Has Been My New Normal

In the last few months many people have had to transition from working in an office to working from home because of the pandemic.  Folks have had to make major adjustments to home and work life. They Have had to share space with family, increase WIFI bandwidth, find ways to stay active and deal with boredom. These are some of the dilemmas I have been reading about. But for me working from home has been my new normal for the last couple of years. Well, actually to be honest, I worked from home before around 2005 or so when I first started freelance writing.

so, when the virus came and businesses had to shut down and we had to shelter in place, staying at home was not entirely new to me. It was not a major adjustment. But I did empathize with the challenges that people were dealing with because I remember when I made that same transition too. I remember the first couple of months of walking around in a fog trying to figure out my next plan of action. I had quit my job without a new position to immediately jump into. It was a little scary but I was determined to make my new life work and I have done so.

First thing I did was give myself time to breathe and get my Barings. I remembered that first month or two I was running around like a chicken with the head cut off. Before I knew it, I was exhausted. I quickly realized that this type of schedule was not going to work in the long term. I needed to pace myself. I used this time to rest, reflect and rejuvenate. For the last 10 years I had been working very hard, sometimes 2 jobs, and making long commutes to work, about 3-4 hours daily, and I was tired. I knew I needed time to just pause before starting my next venture.

Second thing I did was get on a schedule. So, each day I woke up at a set time, did my morning routine of shower, breakfast and exercise. then I hit the computer to do my daily work. I would stop at about 3 p.m. and do something fun that I enjoyed for the rest of the day. This became my new normal and it really started to work well for me.

Third thing I did was stop feeling guilty for making this change in the first place. I had felt a little torn when I resigned but ultimately knew it was the best decision for my life. As time passed, I began to feel happier, whole and more complete. My sleeping got a bit better and my outlook on life got brighter. Before I knew it, the writing work I desired flowed in.

Today, I am doing the work I love from my home office. I learn something new every day and do work that stretches my skills and abilities. I no longer have long commutes to a stuffy office. I no longer perform task that didn’t maximize all my talents and skills. Today working from home is my new normal and I have no plans to change it for anything.